FAQ

Usually, our office staff is in from 9 am – 4 pm to answer your call or say hi if you decide to walk in and check us out. Our professional services are provided on an appointment-only basis that is flexible, depending on your needs.

For Counseling, we are Medicare providers, and all other insurance coverage for our services will vary depending on your insurance provider. We will call your plan to get your benefits, so you know what to expect before our first appointment. Some services are private pay.

We prefer a personal approach, so you can schedule an appointment by calling and speaking with our office staff directly. The usual hours are between 9 am –4 pm.

We want to make sure we are a good fit for each other and match you with the therapist that is best suited for your needs. We will set up a time to talk on the phone for about 15-20 minutes to get more information. You can ask any questions you might have.

If we are a good fit, we will then set up our first appointment.

We recognize that life is hectic, so we often have to do things at odd hours to get things done, so feel free to fill out the online form. Our office staff will respond to you as soon as possible and usually during typical business hours.

For those of you glued to your cell phones (which is most of us), if you need a reminder or confirmation about appointments, we text!

Please be aware that text is not truly confidential, and we never text personal information.

Supportive counseling sessions usually last between 45-50 minutes. It is possible to have a shorter session, although you will be surprised how time flies once we get started.

Life planning consultations are by the hour. We pack a lot of useful information into it, so bring a pen and paper!

Follow-up sessions are also available.

Neurofeedback sessions typically last between 45-60 minutes. Thankfully, there are no brain-eating zombies here!

That depends on the service you need. Call us and let’s see if we can help you.

We work with all types of humans. Some of us work with spirits, too.

You should consider an Aging Life Care Professional as an active adult planning for your future or as a family member who is caring for their loved one. At Wisdom of the Aged, our experts are prepared to assist you!

For Active Adults (60 or older):
*Are you planning for your retirement?
*Are you looking to find out what care services are available for you in the future?
*Do you know what options for housing are available to you in the future?
*Do you have your Power of Attorney, Will, and Health Care Proxy up to date?
*Do you have your financial planning arranged for your future needs?
*Do you have communications in place in case of an emergency?
*Does your family live far away?
*Are you a member of the sandwich generation and are trying to manage your parents, your careers, and your children’s lives.

Family or Caregiver:
*Are you a member of the sandwich generation and are trying to manage your parents, your careers, and your children’s lives?
*Does your loved one have multiple issues and is unable to live safely in their current environment?
*Are you not pleased with current care providers and require advocacy?
*Is there confusion about a financial and/or legal situation?
* Is there limited or no family support?
*Is there a need for direction about available services?
*Are you feeling overwhelmed by caring for an aging family member?
*Do you have limited time and/or expertise in dealing with the individual’s chronic care needs?
*Are you or your loved one experiencing health issues that have altered your independence and need to coordinate care?
*Is your family at odds regarding care decisions?
*Do you need education and/or direction in dealing with behaviors associated with dementia?

Just show up, and we will help you with the rest!